Uptime SLAs
Vendors publish services with a guaranteed or defined uptime SLA. This chart translates the uptime % into the actual seconds, minutes or hours of permitted downtime.
This chart is provided as a reference only. Please check with the vendor for the definition of the SLA, the metrics used to calculate the uptime and the exclusions.
| Availability | Downtime per year | Downtime per month |
|---|---|---|
| 99% | 3.65 days | 7.20 hours |
| 99.9% | 8.76 hours | 43.8 minutes |
| 99.95% | 4.38 hours | 21.6 minutes |
| 99.98% | 1.05 hours | 5.26 minutes |
| 99.99% | 52.6 minutes | 4.38 minutes |