Vendors publish services with a guaranteed or defined uptime SLA. This chart translates the uptime % into the actual seconds, minutes or hours of permitted downtime.
This chart is provided as a reference only. Please check with the vendor for the definition of the SLA, the metrics used to calculate the uptime and the exclusions.
|Availability||Downtime per year||Downtime per month|
|99%||3.65 days||7.20 hours|
|99.9%||8.76 hours||43.8 minutes|
|99.95%||4.38 hours||21.6 minutes|
|99.98%||1.05 hours||5.26 minutes|
|99.99%||52.6 minutes||4.38 minutes|